Frequently Asked Questions

Question 1

What do you do?

Accepted Answer

We identify, negotiate, and acquire domain names on behalf of our clients, handling the research, outreach, negotiation, and closing so you don't have to.

Question 2

How is pricing determined?

Accepted Answer

We agree on clear, fair terms directly with you before any work begins, based on the specifics of your situation. There are no hidden fees or surprise charges later.

Question 3

Do you only work with startups?

Accepted Answer

No. We work with founders and CEOs, venture capital firms acquiring domains for portfolio companies, scaling startups, established companies rebranding or entering new markets, and individuals seeking a domain for a personal brand.

Question 4

What if the current owner says no?

Accepted Answer

We don't push. Many owners reconsider months later, and we're comfortable stepping back and revisiting the conversation when the timing is right.

Question 5

How long does the process typically take?

Accepted Answer

A willing seller can close in a few days or weeks. A reluctant one can take months of intermittent conversation. Either way, the wait is on us, not you.

Question 6

Will the seller know who's actually buying?

Accepted Answer

No. We keep your identity confidential throughout the process, so pricing reflects the domain itself, not your company's profile or funding.

Question 7

Is my payment protected during the transfer?

Accepted Answer

Yes. Every closing runs through a trusted escrow service, so funds and the domain transfer happen simultaneously and you never send money directly to a stranger.

Question 8

Why not just contact the domain owner myself?

Accepted Answer

Once an owner knows a serious buyer wants their domain, the dynamics often change. We speak the language of domain owners, understand negotiation psychology, and our experience and data show that buyers achieve better outcomes with us than they typically would on their own, while preserving their identity, leverage, and acquisition strategy.

Question 9

Do you work with international domain owners?

Accepted Answer

Yes. We regularly negotiate with owners across different countries and handle the cross-border logistics that come with it.

Question 10

Do you work with buyers of all budget levels?

Accepted Answer

We do not define engagements solely by budget. We evaluate each opportunity based on the domain's strategic value, acquisition potential, and fit for the client's objectives. Our clients typically come to us when the right name matters and they want experienced guidance navigating the acquisition process.

Question 11

Do I pay anything if the acquisition doesn't happen?

Accepted Answer

No. If we don't successfully acquire the domain on your behalf, you owe us nothing.

Question 12

What information do you need from me to get started?

Accepted Answer

Just the domain you're interested in, or a short description of your company and goals. We'll ask for anything else only if it becomes relevant.

Question 13

What if the domain I want is already listed for sale?

Accepted Answer

We'd still recommend going through us. A listed price is often a starting point, not a final number, and we know how to negotiate from there, plus you still get the anonymity and escrow protection.

Question 14

What happens to my information if we don't move forward?

Accepted Answer

It stays confidential and is never shared or sold. If you'd like it removed from our records entirely, just ask.

Question 15

Do you handle trademark or legal issues related to a domain?

Accepted Answer

We flag any obvious legal concerns identified during our research, but we are not a law firm and do not provide legal advice. For formal trademark clearance, we can connect you with experienced trademark attorneys we have worked with and trust.

Question 16

I don't have a specific domain in mind yet. Can you still help?

Accepted Answer

Yes. Tell us about your company or brand direction, and we'll help identify strong candidate domains before we approach any owner.

Question 17

Do you help with the technical transfer once we own the domain?

Accepted Answer

Yes. We guide you through the registrar transfer and DNS setup so the domain is fully in your control and ready to use.

Question 18

Will I be involved in the negotiation, or is it fully hands-off?

Accepted Answer

You stay informed at every stage and approve any offer before it's made. The direct conversation with the owner is ours to handle, so your identity stays protected.

Question 19

Can you help if I'm rebranding an existing company, not launching a new one?

Accepted Answer

Yes. Rebrands are one of the most common reasons people come to us. We handle these the same way: quietly, without tipping off the market before you're ready to announce anything.

Question 20

I really like your approach to domain acquisition and I'm open to giving it a shot with you. How do I get started?

Accepted Answer

Free Consultation

Everything people ask before their first conversation.

Let's find out what's actually possible.